Blog Archives

Fire Your Customers

Posted on July 9, 2007 by Chris Houchens

It seems that Sprint has “fired” some of their customers. Good for them. With some of these “demon” customers, it becomes unprofitable and not worth the abuse to your employees to keep a customer with whom you can’t reach contentment.…

Sprint Swag

Posted on March 7, 2006 by Chris Houchens

A corporate blogging strategy is now essential for larger companies. That doesn’t necessarily mean that a company should hire a full time blogger. What it does mean is that a company should monitor what is being said about them and…