Tag Archives: southwest

getting priorities straight

Posted on December 18, 2009 by Chris Houchens

Paula Berg is leaving her position as Manager of Emerging Media at Southwest Airlines. And instead of burning bridges on the way out, she left a (ahem) LUV note about Southwest. Like any good marketer — alot of it is … Continue reading →

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and the dominoes started to fall

Posted on June 12, 2008 by Chris Houchens

I called it. Today’s announcement — United is following American’s lead. Of course, when your industry is hated and someone else has already taken the brunt of the PR backlash — decisions like these are pretty easy. Way to step … Continue reading →

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come check my wiring harness

Posted on April 10, 2008 by Chris Houchens

I’m a Southwest person. If they don’t go where I’m going, I’m a US Airways person. With US Airways alliances, sometimes they stick me on a United flight. I haven’t flown on American in about 10 years — until a … Continue reading →

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Free to move about the cabin

Posted on January 24, 2007 by Chris Houchens

First off, let me make clear that I’m a huge fan of Southwest Airlines. When I travel, they are my first choice for an airline. The price, the company culture, and common sense methodology that they use to run a … Continue reading →

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Wine, cheese, and Tractors

Posted on June 5, 2006 by Chris Houchens

First…a delightful tangent story….. A few years ago, I boarded a flight in Nashville and found the entire C-level management team of the Tractor Supply Company (TSC) seated around me. Apparently, TSC was being featured in that month’s new issue … Continue reading →

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