-
-
-
Archives: 2005 – present
Blogroll
- Adages
- AdBroad
- AdFreak
- AdRants
- Bad Banana
- Biz with Ameerah
- Brain Wads
- Brand Autopsy
- Buzzmachine
- ChangeThis
- Church of the Customer
- Copyblogger
- Copyranter
- Customers Rock
- Dan O'Day
- Duct Tape Marketing
- ExitCreative
- Google Small Biz Blog
- HorsePigCow
- IdeasOnIdeas
- Jaffe Juice
- Logic + Emotion
- Make the Logo Bigger
- Malcolm Gladwell
- Mark Ramsey
- Maximum Customer Experience
- Micropersuasion
- NYTimes Media & Advertising
- Pam Slim
- Pedestrian Typography
- Reveries
- Ries’ Pieces
- Seth Godin
- Seth Spears
- Slate’s Ad Report Card
- TechnoMarketer
- Toad Stool
- Tom Peters
- Twist Image
- Viral Garden
- Web Ink Now
- Where’s My Jetpack?
Tag Archives: operations
the part of marketing that marketing people forget
Starbucks hopped on the Foursquare marketing train early and came out with a great promotion. But Starbucks’ bold move flopped. Why did they fail? The answer is simple. They forgot (or failed) to communicate their marketing plan with a very … Continue reading
Posted in branding, marketing, strategy
Tagged bestof2010, customer experience, customer service, employees, foursquare, operations, starbucks, twitter
8 Comments
Lunch
I had a horrible lunch today. It was the type of small bakery/sandwich shop that we like to go to. There’s always one or two in every town….located in a reclaimed-refurbished building in the older part of town….mismatched furniture…lots of … Continue reading
