It was just the other day I was having a conversation with someone about Paul Prudhomme. I don’t remember the specifics of the conversation (or even who I was having it with), but at one point the question came up…
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Chris Houchens
Marketing Speaker + Marketing Author
Blog Archives
is he dead or did he invent the turducken?
customer misservice
After years of building customer service infrastructure (like outsourced support numbers, online service chats with robots, on-hold purgatory, etc) that distances a company from their biggest asset (their customers), the customers are now catching up and biting back with their…
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Reality Check
Recently, I spoke to a group of late teens/early 20-somethings about online media. These students were in an honors class in one of the top journalism schools in the country. They were all on Facebook heavily About half were on…
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Tagged with: facebook, internet marketing, journalism, long tail, media, twitter
Posted in marketing, online
Posted in marketing, online
Don’t trust bloggers
So…today I’m in a meeting discussing an online venture and the topic turns to blogging. Of course, I say that it would be a great addition to an online portfolio. But one of the meeting’s participants was completely turned off…
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Habenero Ice Cream
I love it when I’m right. I predicted a few months ago that the C-level masses were going to take the concept of The Long Tail and corrupt it. And today, I received an email newsletter from the CEO of…
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